Our Guarantee
TOTAL PRICE MATCH GUARANTEE
We're committed to offering you the best prices. If you find a better price elsewhere for the same item, we'll not only match it but beat it.
*Conditions apply: Verification of the competitor's price and item is necessary. Superior Promos retains the discretion to decline price matches from non-reputable companies.
100% QUALITY ASSURANCE
We pride ourselves on delivering top-quality products. In the unusual event of any quality issues or manufacturing defects, we're dedicated to finding a solution. Please report any discrepancies or defects within 14 days of purchase. For issues, contact our customer service at info@superiorpromos.com.
PROMPT DELIVERY, EVERY TIME
Expect professional, efficient, and friendly service whether you call, chat, or email us. Unlike many, we're eager and willing to go that extra mile for you.
TRANSPARENT SHIPPING COSTS
No hidden shipping costs with us. Pay only the genuine UPS or FedEx rates, or even use your own shipping account. Some heavier items might have a minimal packaging fee. If you need expedited shipping, we'll transparently provide all costs and options beforehand.
100% SATISFACTION GUARANTEE
Your satisfaction is our assurance. No hidden fees, no cancellation charges. If an error occurs on our part, we'll rectify it. If you make an artwork error, we offer a reprint at a substantial discount.
COMPLIMENTARY ART SERVICES
Need art modifications? Not sure about your design? We're here to help - free of charge. Expect unlimited revisions and digital proofs. We only proceed once you approve the artwork.
OUTSTANDING CUSTOMER SERVICE
We're experts at beating the clock. Provide us with a deadline, and we guarantee timely delivery or you get a refund.
NO MINIMUM ORDER AMOUNT
Every promotion is valuable, whether big or small. We don't have a minimum order amount, nor do we impose hidden fees.
ZERO SETUP CHARGES ON REPEAT ORDERS
Order the same product again? Forget about setup charges.