Terms and Conditions

The use of the SuperiorPromos.com website (this "Website") and the sale of products offered on this Website are governed by the terms and conditions set forth below and all other disclaimers, guidelines, policies and terms and conditions of sale appearing on this Website. Your use of this Website in any manner, whether browsing, activating an account with us or making a purchase, constitutes your acknowledgement that you have read the Terms and Conditions and that you agree to follow and be bound by them. Superior Promos reserves the right to modify or change the Terms and Conditions at any time without prior notice to you. Therefore, we recommend that you please read them carefully each time you use this Website.

-USER RESTRICTIONS
You may access and view the Content (as defined below) appearing on this Website for personal, non-commercial use only. You may download and/or copy certain portions of the Content for personal, non-commercial use only, provided that you (a) retain all copyright, trademark or other proprietary notices contained on the Content, (b) do not modify or alter the Content in any way and (c) do not make the Content available to any third party. Superior Promos reserves complete title and full intellectual property rights in any Content that you download from this Website.

You agree to use this Website only for lawful purposes. The following activities are strictly prohibited: (i) misrepresenting the identity of a user; (ii) tampering with this Website; and (iii) conducting fraudulent activities.

-CANCELLATION POLICY
SuperiorPromos.com strives for 100% customer satisfaction.
Charges for all online orders are authorized when the orders are placed.
It is the customers responsibility to be aware of all productions times. If you have questions regarding an in hand date, please contact customer service prior to completing your order at 1-888-577-6667.

5% Cancellation fee on Credit Card or Echeck orders and 2.5% fee on physical Check orders will apply for the following:

    * If the customer does not agree to pay for rush charges to meet the in hand date or if rush charges are not available.
    * If the customer changes their mind due to personal preference.
    * If the customer presents a lower advertised price by a competitor and does not let Superior Promos to price match.

Cancellations fee will not apply for the following:

    * Item is out of stock
    * If a wrong or an incomplete proof was provided.
    * If a certain product option is unavailable but was advertised
    * If the production time is not as advertised.

Please note if the production of an order has been completed then the order process cannot be stopped, only shipping method/location can be modified.

Once an order actually ships it can no longer be canceled. All cencelation requests must be recieved in writing prior to the actual ship date.

If an order must be canceled while its in production an even higher cancellation fee may apply. This fee will depend on the product and the production stage the order is in.

-PAYMENTS
All orders are prepaid via Credit Card or Check/Money Order prior to production. Due to the fact the items are imprinted with custom information prepayment is required. We gurantee our work and quality of our products.  To ensure quick order processing if you are paying by Check/Money Order, we will continue to work on getting each Order production ready while waiting for payment.  Please contact customer service for full details on payment methods -1-888-5PROMOS (577-6667)

 

-RETURNS
Our goal is 100% customer satisfaction. We work hard to make your shopping experience easy and enjoyable. If there was a problem with your order due to direct fault of Superior Promos, we will resolve the issue promptly. A Return Merchandise Authorization must be obtained within 7 days of receipt. WE DO NOT ACCEPT UNAUTHORIZED RETURNS. An unauthorized return will void any refund or credit towards an order. You can contact us at 1-888-5PROMOS (577-6667)


-OVER RUNS & UNDER RUNS
In certain instances you may receive an overage or a shortage on your order.

Over or under runs occur do to the fact that quantity of the products are determined by weight since its not possible to actually count the exact quantities in a mass production process. The industry standard on most products is 10%. For example if you order 500 magnets you could receive 450 or 550 magnets. Superior Promos does not guarantee the exact % but will try to minimize such occurrence. In most instances the over or under run does not exceed 5%. Your account will be billed or credited to the amount of over or under run.)

Over or Under run charges are not negotiable and will be billed at time of shipment of the order.

-PROPRIETARY RIGHTS
The Superior Promos logo and trademarks, as well as other marks, trade names, trademarks and logos on this Website, are the properties of their respective owners. You may not use, reproduce, copy or manipulate such logos in any manner without the prior written consent of the owner. The entire contents of this Website, including text, images, music, sound, photographs, video, illustrations, icons, graphics, headers, data, information and software (collectively, "Content") are subject to copyright, trademark, or other proprietary rights or licenses held by Superior Promos Inc. All Content is copyrighted as a collective work under the U.S. and international copyright laws and Superior Promos owns, to the fullest extent allowed by such law, the copyright in the arrangement, coordination, enhancement and selection of such Content or this Website. Except as provided above, you may not make copy, modify or create derivative works of the Content. In addition, you may not distribute, publish, transmit, reuse, repost, "and frame" the Content in any manner or sell or attempt to sell the Content.

-SUBMISSIONS to superiorpromos.com
Any remarks, suggestions, ideas, messages and data submitted by you to Superior Promos through this Website shall be and remain the exclusive property of Superior Promos. Therefore, Superior Promos discourages you from submitting Messages that you do not wish to assign to Superior Promos, including confidential information. Any original creative materials including Logos or Designs are a property of the originator.  All submissions of Logos, Artworks and Designs are only indented to be used in the printing process. Superior Promos may modify such submission in order to meet imprint requirements or originators requests.
Superior Promos does not share, promote or distribute Logos or Artworks that are submitted for printing.  You represent and warrant to ears, and accept responsibility for, the accuracy, appropriateness and legality of the Messages. Superior Promos is not liable for any copy write infringements on the part of the submitting party. Your submission of such Messages shall constitute an assignment to Superior Promos of all worldwide right, title and interest in and to all copyrights and other intellectual property rights in the Messages. Superior Promos is entitled to use, copy modify, disclose, distribute and make derivative use of any of the Messages for any purpose without restriction or compensation in any way to you.

 


-MODIFICATION OF CONTENT
Superior Promos attempts to ensure that the Content on this Website is complete and current. As indicated in the DISCLAIMERS set forth below, Superior Promos does not guarantee that the information contained on this Website will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. Superior Promos reserves the right to correct any error, inaccuracy or omission or to change or update the Content without prior notice to you. Further, Superior Promos reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, Superior Promos shall promptly issue credit to your credit card.

-DISCLAIMERS
ALL CONTENT ON THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY ADVICE THAT MAY BE GIVEN TO YOU OVER THIS WEBSITE, ARE PROVIDED "AS IS" AND ALL USE OF THIS WEBSITE IS AT YOUR OWN RISK. SUPERIOR PROMOS DISCLAIMS, AND YOU HEREBY WAIVE, ANY AND ALL WARRANTIES AND LIABILITIES OF SUPERIOR PROMOS, WHETHER EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE, WITH RESPECT TO THIS WEBSITE AND ANY CONTENT ON THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (B) IMPLIED WARRANTY OF NON-INFRINGEMENT; AND (C) CLAIM IN TORT (INCLUDING NEGLIGENCE). WITHOUT LIMITING THE FOREGOING, YOU ACKNOWLEDGE THAT SEARS DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE WILL BE ACCESSIBLE WITHOUT INTERRUPTION OR THAT THIS WEBSITE OR THE SERVER THAT MAKES THIS WEBSITE AVAILABLE ARE FREE FROM ERRORS, DEFECTS, DESIGN FLAWS OR OMISSIONS OR FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

SUPERIOR PROMOS DOES NOT WARRANT THE ACCURACY, INTEGRITY OR COMPLETENESS OF THE CONTENT PROVIDED IN THIS WEBSITE, INCLUDING ANY ADVICE OR OTHER SIMILAR INFORMATION OBTAINED BY YOU FROM US OR THROUGH THIS WEBSITE. SUPERIOR PROMOS DOES NOT MAKE ANY REPRESENTATION THAT THE CONTENT PROVIDED IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES.

SUPERIOR PROMOS reserves the right to refuse or cancel any orders placed for products and/or services for which the sale or use of such products and/or services in your state is restricted or prohibited.

-LIMITATION OF LIABILITY
IN NO EVENT SHALL SUPERIOR PROMOS, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, SUCCESSORS OR ASSIGNS OR OTHER REPRESENTATIVES BE LIABLE, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE-WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES) ARISING OUT OF OR IN CONNECTION WITH ANY USE OF, INABILITY TO USE, OR RESULTS OF USE OF, THIS WEBSITE OR ANY CONTENT ON THIS WEBSITE, EVEN IF SUPERIOR PROMOS OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THIS WEBSITE AND THE CONTENT THEREON, OR THE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THIS WEBSITE. IF ANY PORTION OF THIS LIMITATION IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN SUPERIOR PROMOS TOTAL LIABILITY TO YOU SHALL IN NO EVENT EXCEED ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, IN WHICH CASE THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

-ENFORCEMENT
By accessing and using this Website, you agree that your access and use of this Website is subject to the Terms and Conditions, and all applicable laws, as governed by the laws of the State of New York, without giving effect to any principles or conflicts of laws.

-MISCELLANEOUS
The Terms and Conditions constitute the entire agreement between you and Superior Promos with respect to this Website. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Superior Promos with respect to this Website. No modification of the Terms and Conditions shall be effective unless it is authorized by Superior Promos. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.