Promotional Products, Promotional Items, Trade show Giveaways, Promotional Pens & Promotional Gifts
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Order Process


  1. An order can be placed via the internet or by calling our customer service department at
    888-577-6667


  2. If artwork was not submitted during the ordering process please login to you www.superiorpromos.com account and upload the necessary artwork to your order or email your artwork to art@superiorpromos.com and include your order number in the subject line.
    For art work requirements please check our FAQ page.


  3. Within 24-48 hours the art department will prepare an art proof(s) for the product(s) that you have ordered. You will receive an email notification that a proof is available in your www.superiorpromos.com account. If more time is required to setup your art proof, the art department will notify you.


  4. An approval on your artwork is required before an order moves to production. Please login to your account and approve your final design. For question about your art proof please contact the art department at 888-577-6667 or art@superiorpromos.com


  5. Upon your approval, the order will move to production for the designated amount of days as stated online. If a rush option is chosen production time will be adjusted accordingly.


  6. Within 24-48 hours after your order was sent to production we will provide you with an estimated ship date for your order. If you require expedited shipping on your order please contact customer service for assistance at 888-577-6667 or email info@superiorpromos.com


  7. Once the order ships you will be emailed full tracking information, cost of shipping and any over/under charges (if applicable).


  8. 24-48 hours after the order ships your final invoice will be available in your account.
Full account information and updates are available 24/7 in your superiorpromos.com account.
E-mail updates will be provided as your order moves through various stages of production.
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SuperiorPromos.com goal is to provide you with the best service, top quality promotional products and low prices on all your business gifts.
We set out to design a website with the customer in mind. We believe your shopping experience for trade show giveaways and imprinted logo products should be quick, informative and rewarding. Every promotion or event is different; therefore not all promotional products are the same.
Let us help you choose the perfect promotional product for you and make your trade show giveaway a tremendous success.